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Netflix Not Working on Roku: Here is How to Fix it

Emy January 10, 2023 5 min read

Netflix not Working on Roku: Do you struggle to get Netflix to launch on your Roku streaming device? It occasionally appears to be acting independently. There are numerous quick remedies, however, there can be a specific reason why your Netflix app stopped functioning.

How to Use Roku TV Without Remote and Wifi

Starting with the most popular solutions, we’ll move on to the more extreme solutions.

Our Roku discounts give you a couple of fantastic opportunities to update instead of dealing with a potential hardware problem.

Table of Contents

  • How to Fix Netflix Not Working on Roku
    • 1. Is Netflix down?
    • 2. Restart your Roku
    • 3. Check for Updates
      • How to Check for Updates on Roku Devices:
      • How to Check for Updates to Netflix Channels:
    • 4. Check your Netflix account
    • 5. Ultra Plugged into TV 2
    • 6. Are you Online
    • Are you in a Supported Country?

How to Fix Netflix Not Working on Roku

Here is everything we advise you to try when Netflix is not functioning on your Roku device, even though we are unable to identify your specific issue.

1. Is Netflix down?

It’s possible that Netflix’s servers are down, albeit this is uncommon. This would imply that your only option is to wait for Netflix to address its problems. But you should confirm that this is the case.

You may always check Netflix’s status page to make sure its servers are up and operating. There are also many possibilities from third parties. We advise employing DownDetector.

In order to determine whether a service is down, this page compiles user reviews. Even a live outage map is available to locate local blackouts.

It’s likely that you have roommates or family members that use your Netflix account as well. You can only watch Netflix on a certain number of screens at once, so keep that in mind.

Depending on your plan, you can stream from a different number of devices at once.

Only one device may be used with the basic Netflix subscription; however, this limit may be increased to two for the standard plan or four for the premium one.

Asking people to quit viewing is the only way to resolve this problem. If you have a lower-end account, you can also upgrade it.

2. Restart your Roku

Sometimes the simplest solution is the correct one. In this situation, switch your Roku off and then back on. No, I mean it.

Your streaming device should be unplugged, turned off, and left alone for a few seconds. This ought to enable your Roku to perform a soft reset, exiting your apps and clearing the RAM.

Reconnect the power and restart your Roku at this point. Netflix shouldn’t be giving you any trouble right now.

3. Check for Updates

If either your Roku streaming player or Netflix requires an update, it could be another factor preventing Netflix from working.

Particularly if you haven’t updated them recently, some apps have a tendency to operate strangely.

Every time you switch on your Roku, it should automatically check for updates, but you may also manually do so.

How to Check for Updates on Roku Devices:

  • Using the remote, select Home.
  • Enter Settings.
  • System Hit.
  • Change the software.
  • Now click Check.

Both system and channel updates will be checked during this procedure. However, you can also check for updates to individual Netflix channels.

How to Check for Updates to Netflix Channels:

  • Using the remote, select Home.
  • Select Netflix from the available channels.
  • Hit the Star key.
  • To check for updates, select.

4. Check your Netflix account

It’s possible that your Roku’s inability to access Netflix is unrelated to the hardware itself. There’s always a potential that your account is to blame. There are several potential problems.

Have you lately changed the method of payment? Your card might have been locked for whatever reason.

Payments nevertheless frequently fail for no obvious reason. Check to see if your Netflix account is operational by logging in.

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5. Ultra Plugged into TV 2

Removing and installing Netflix is an easy approach to get it working again on your Roku device. Consider it as turning it off and on again but from the software perspective.

Just keep in mind that the procedure varies a little bit depending on your Roku device. Here are a couple of the most popular methods for uninstalling Netflix.

Take the following channels off your list:

  • Your Roku remote’s Home button should be pressed.
  • Find the Netflix channel and launch it.
  • To access the settings menu, use the Star button on your remote control.
  • When prompted, choose Remove channel and then confirm.

Take away from the Roku Channel Store:

  • Your remote’s Home button should be pressed.
  • Select the Streaming Channels button to open the store.
  • Locate Netflix from the store menu and press the OK button.
  • Select the Remove channel option and confirm when prompted.

6. Are you Online

If you’re not online, that’s one of the most frequent reasons Netflix won’t work on your Roku device. Although it can seem easy, there’s always a chance you unplugged by accident.

Verify the internet connection of your Roku device:

  • Hit the Home button on your remote control.
  • Choose Settings from the menu.
  • To check the status of your Roku connection, open the Network menu.
  • Use the Check Connection button to check the strength if it claims you’re connected.

You may be totally offline if your gadget is not connected to the internet. To ensure they are functioning properly, check the other devices that are linked to your Wi-Fi.

Suppose they aren’t; move on to the router and restart it. There’s usually a button for this, but you can also unplug the device, wait about a minute or so, and plug it back in.

If that doesn’t work, it’s time to contact your internet provider.

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Are you in a Supported Country?

The popular streaming service Netflix is almost universally accessible, however, there are a few regions where it is not available. Right now, these include China, Crimea, Russia, North Korea, and Syria.

Additionally, VPNs are frequently despised by Netflix and other streaming services. If you have one, you might want to think about turning it off to see if Netflix starts working again.

You now know how to update your Roku, reset Netflix, and check the status of your subscription. If none of these solutions have worked for you, you might need to upgrade your streaming device.

The good news is that there are lots of options. As an alternative, you might also consider some of the other streaming options available.

Checkout out other unique articles on our blog for more detailed information and do well to share with your friends and family. Follow us on our Twitter and Facebook to stay updated with premium information.

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